Food Allergy Email Script
Dear [Restaurant Name] Team,
My name is [Your Name], and I’m planning to dine at your restaurant on [Date/Time, or “in the near future”]. I wanted to reach out in advance to ask about food allergy accommodations.
I (or someone in my party) have serious food allergies to the following:
- [List specific allergens clearly, e.g., peanuts, tree nuts, dairy, sesame, shellfish, etc.]
For safety, it’s important that meals be completely free from these allergens, including cross-contact during preparation. I’d greatly appreciate it if you could let me know:
- Whether your kitchen is able to accommodate these allergies safely.
- If you have any dedicated procedures or protocols in place to prevent cross-contact.
- Whether any menu items are generally considered safe or can be modified accordingly.
We’d love to enjoy a meal at your restaurant if it’s possible to do so safely. Thank you in advance for your time and attention to this request.
Warm regards,
[Your Full Name]
[Optional: Contact number]
[Optional: Email address]
Optional Notes:
- You may adjust the tone to be more casual or formal based on the restaurant type (fine dining vs casual).
- If the allergy is life-threatening (e.g., anaphylaxis), it’s worth stating clearly: “This is a life-threatening allergy.”
For best results, send the message at least 48–72 hours in advance and follow up by phone if you don’t hear back.